Cornerstone Strategy LLC supports Japanese companies operating in the United States with HR operations transformation through process visualization, improvement, standardization, and the effective use of technology.
HR operations cover a wide range of activities, including recruiting, onboarding, employee information management, payroll and benefits, leave management, performance management, offboarding, and employee relations. When these processes depend heavily on specific individuals or are managed across Excel files, emails, paper documents, and multiple disconnected tools, they can lead to errors, omissions, delayed responses, and a weaker employee experience.
We visualize your current HR operations and identify improvement opportunities from the perspectives of efficiency, accuracy, compliance, and employee experience. We then redesign HR operations into practical processes that your local subsidiary can operate continuously.
Do You Face Challenges Like These?
- HR operations depend heavily on specific individuals and have become person-dependent.
- Employee information is managed across Excel files, emails, paper documents, and multiple systems.
- Processes such as recruiting, onboarding, leave management, performance management, and offboarding are not standardized.
- HR operations are prone to errors, omissions, and delayed responses.
- External vendors and systems such as payroll providers, benefits brokers, and HRIS platforms are not being fully utilized.
- Responding to employee inquiries takes too much time.
- Reporting and approval processes with the Japanese headquarters have become complicated.
- Your current HR operations are no longer sufficient to support business expansion.
These challenges cannot be solved simply by introducing a new system. It is important first to visualize the current processes, roles and responsibilities, tools in use, information flows, and approval processes, and then identify where inefficiencies and risks exist.
What Is HR Operations Transformation?
HR operations transformation is the process of visualizing current HR operations, reviewing them from the perspectives of efficiency, accuracy, compliance, and employee experience, and redesigning them into sustainable operating processes.
The scope may include recruiting, onboarding, employee information management, payroll and benefits, leave management, time and attendance management, performance management, learning and development administration, employee transfers, employee relations, and offboarding.
For Japanese companies operating in the United States, HR operations need to be designed with both the reporting and governance requirements of the Japanese headquarters and the practical realities and employment practices of the U.S. subsidiary in mind. In addition, the appropriate use of HRIS, payroll systems, benefits platforms, workflow tools, AI tools, and other technologies can help improve both efficiency and quality in HR operations.
Cornerstone Strategy LLC supports not only the organization of current processes, but also the design of practical workflows, effective use of tools, clarification of roles and responsibilities, and improvements that help new processes take root in day-to-day operations.
Key Areas of Support
| Area | Support Provided |
|---|---|
| Review of HR Documents and Policies | We review the status of Employee Handbooks, offer letters, employment agreements, HR policies, forms, and other employment-related documents. |
| Review of Employment Processes | We review core processes such as recruiting, onboarding, leave of absence, disciplinary actions, and termination. |
| Review of Employee Classification | We organize issues related to exempt / non-exempt status, employee / independent contractor classification, and full-time / part-time status. |
| Review of Wage and Hour Management | We organize practical issues related to minimum wage, overtime, timekeeping, payroll processes, and payroll calculations. |
| Review of Leave and Benefits-Related Processes | We review the operation of PTO, sick leave, leaves of absence, benefits, 401(k), and related processes. |
| Review of Employee Information and Recordkeeping | We review the management of personnel files, I-9 records, payroll records, timekeeping records, and employment-related documents. |
| Review of Employee Relations and Labor Risk Areas | We review practical processes related to harassment, complaint handling, disciplinary actions, performance management, and termination. |
| Prioritization of Improvement Opportunities | We organize potential risks and areas for improvement, and clarify practical priorities for action. |
Expected Outputs
| 領域 | 支援内容 |
|---|---|
| 組織課題の可視化 | 経営層、管理職、従業員の認識、組織文化、コミュニケーション、部門間連携などの課題を整理します。 |
| 組織サーベイ後のアクション設計 | エンゲージメントサーベイや組織診断の結果を踏まえ、具体的な改善アクションにつなげます。 |
| 経営層・管理職チームの対話設計 | 経営層や管理職が組織課題を共有し、今後の方向性や期待行動を議論する場を設計します。 |
| 組織文化・行動指針の具体化 | 理念や価値観を、現場で求められる具体的な行動やマネジメント実践に落とし込みます。 |
| 日米間コミュニケーション改善 | 日本本社と米国現地法人の間にある期待値、意思決定、報告、コミュニケーションのギャップを整理します。 |
| 部門間連携・チームビルディング | 部門間の協働、相互理解、役割分担、信頼関係を高めるためのワークショップや対話を設計します。 |
| 管理職の行動変容支援 | 管理職の対話力、フィードバック、心理的安全性づくり、部下育成、チーム運営を支援します。 |
| 変革定着・継続改善支援 | 組織文化変革が一時的な取り組みで終わらないよう、継続的な振り返りと改善の仕組みを設計します。 |
Common Reasons Clients Contact Us
- We want to standardize HR operations that have become person-dependent.
- We want to review employee information management that currently relies heavily on Excel and email.
- We want to organize workflows for recruiting, onboarding, leave management, performance management, and offboarding.
- We want to make better use of payroll, benefits, HRIS, and other HR tools or vendors.
- We want to reduce errors and omissions in HR operations.
- We want to improve the efficiency of employee inquiry handling.
- We want to clarify reporting and approval processes with the Japanese headquarters.
- We want to build HR operations that can sustainably support business expansion.
We will carefully listen to the current state of your HR operations, the tools you use, the processes that are creating challenges, and your future business expansion plans, and help identify the support needed for your organization.